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How to enabling Two-Factor Authentication in HubSpot

Protect your HubSpot account by enabling two-factor authentication. Add an extra layer of security for all users.

Two-factor authentication (2FA) is one of the easiest and most effective ways to enhance the security of your HubSpot account. It adds an extra layer of protection by requiring users to verify their identity with a second step—such as a code sent to their mobile device—after entering their password. Here’s how to enable 2FA for all users in your account.

Why Enable Two-Factor Authentication?

Passwords alone can sometimes be compromised, but 2FA significantly reduces the risk of unauthorised access. By requiring a second verification step, 2FA ensures that even if someone gets hold of a password, they won’t be able to log in without the additional authentication. It’s a simple, smart way to protect your data and your customers’ information.

How to Enable Two-Factor Authentication

You can require all users in your account to set up 2FA. Simply submit whether you require 2FA in your onboarding plan and Project 36 will set this up for you.

Once enabled, all users will need to set up 2FA before accessing their HubSpot account.

Individual User Setup

Users can set up 2FA on their own accounts by following these steps:

  • Log in to HubSpot and click on their profile picture in the top-right corner.
  • Select Profile & Preferences > Security > Two-Factor Authentication.
  • Follow the prompts to enable 2FA using one of the following options:
  • Authenticator App (recommended): Use apps like Google Authenticator, Microsoft Authenticator, or Authy to generate secure codes.
  • SMS: Receive a verification code via text message.

Users should save their backup codes in a secure location. These can be used to access their account if they lose access to their 2FA method.

💡 Pro Tips for success:

  • Communicate with Your Team: Let everyone know why 2FA is being implemented and provide guidance on setting it up.
  • Choose the Right Method: Encourage users to use an authenticator app for added security, as SMS can be less secure in certain cases.
  • Monitor Compliance: As an admin, check the Security Settings page to ensure all users have enabled 2FA.

The Bottom Line

Enabling two-factor authentication is a quick win for safeguarding your HubSpot account and ensuring peace of mind. It’s easy to set up, user-friendly, and a powerful way to protect your data against potential security threats.

Ready to take the next step in securing your HubSpot account? Submit your preferred setting in your onboarding plan.

Ready to get started? Confirm if you would like 2FA enabled in your onboarding plan.