Getting Started with HubSpot Service Hub
Start using HubSpot Service Hub to manage support tickets, automate tasks, and deliver faster, more organised customer service.
HubSpot Service Hub helps you support customers more efficiently and keep your team aligned. It brings all your support tools—like tickets, live chat, knowledge base, and automation—into one place. Whether you’re solving problems or improving the customer experience, Service Hub makes it easy to stay organised and responsive.
Top 3 Things New Users Should Know
✅ Use Tickets to Track Issues
Create and manage support tickets to make sure no customer request slips through the cracks. Everything is tracked and prioritised in one view.
✅ Set Up a Knowledge Base
Build a self-service library so customers can quickly find answers to common questions—saving time for them and your team.
✅ Automate Common Tasks
Use workflows to route tickets, send updates, and keep customers informed—without the manual effort.
With HubSpot Service Hub, you’ll give better support, faster—while keeping your team on the same page. Let’s get started! 💬